Last updated: September 8, 2026
1. Introduction
This policy explains the information Tarango may process, why it is used, when providers may assist, and what choices users have.
2. Information users provide
- Name and email
- Account information
- Support messages and chosen attachments
- Purchase, order, and transaction-reference information
3. Authentication information
Passwords must not be stored in readable form and are protected through the existing secure password-hashing process. Tarango will not ask users to email passwords, OTPs, or payment credentials.
4. Account data
Records may include an internal account ID, plan, account status, registration or update timestamps, and information needed to operate the account.
5. License information
Tarango may process Free or Pro status, activation state, entitlement details, and related records needed to provide and protect licensed access.
6. Device-related licensing information
Privacy-conscious device-derived information may be processed to recognize an eligible PC, enforce the one-PC policy, prevent abuse, and troubleshoot activation. Security-sensitive fingerprint methods are not disclosed.
7. Voice input
When a user chooses online voice recognition, audio may be transmitted to the relevant processor. Tarango does not intentionally retain voice input longer than necessary unless a feature explicitly requires storage.
8. Selected text
When a user invokes translate, rewrite, reply, AI processing, read-aloud, or translated read-aloud, selected content needed for that requested operation may be processed.
9. AI, translation, and speech providers
Some requested content may be sent to third-party providers needed to complete the selected function. Their applicable terms and privacy practices may also govern their handling.
10. Payment information
Tarango does not intend to store full card numbers, CVVs, payment PINs, or full credentials. Providers may process those details. Tarango may retain order ID, transaction reference, amount, currency, status, and timestamps.
11. Cookies and sessions
The website may use cookies or sessions needed for secure sign-in, account continuity, preferences, and abuse protection. Browser settings may affect essential account functions.
12. Security and audit data
Security events and limited audit data may be processed to protect accounts, investigate failures, prevent fraud, enforce licensing, and maintain integrity.
13. How information is used
- Operate and authenticate accounts
- Provide and enforce licensing
- Complete requested feature processing
- Provide support
- Prevent fraud and protect security
- Verify future payments and delivery
- Improve reliability and meet legal obligations
14. Legal and business basis
Information is processed where reasonably necessary to provide a requested service, perform the customer relationship, secure the platform, protect legitimate interests, and meet legal or accounting obligations.
15. Sharing of information
Tarango does not sell customer personal data. Information may be shared only as needed with infrastructure, payment, AI, translation or speech providers, professional advisers, or legal authorities where required.
16. Data selling
Tarango does not sell user personal information to advertisers.
17. Data retention
Account, licensing, transaction, support, fraud-prevention, security, accounting, and compliance records may be retained for reasonably necessary periods based on purpose and applicable obligations.
18. Account deletion
Users may request deletion at tarango.software@gmail.com, preferably from the registered email. Ownership may be verified without asking the user to send a password.
19. Records that may remain
Limited payment, accounting, fraud-prevention, license-enforcement, security, dispute, or legally required records may remain where reasonably necessary.
20. Data security
Tarango uses reasonable technical and organizational measures appropriate to the service and information handled. No system can be guaranteed completely secure, so users should protect devices and credentials.
21. Children's privacy
Tarango is a general productivity tool and is not intentionally designed to collect unnecessary personal information from children. A parent, guardian, or responsible person may contact Tarango with a concern.
22. International and third-party processing
Some providers may process information on infrastructure outside Bangladesh. Where needed for a requested feature, Tarango seeks appropriate services and limits information to what is reasonably necessary.
23. User responsibility
Avoid entering passwords, payment credentials, government IDs, confidential business secrets, health data, or other highly sensitive information unnecessarily into connected workflows.
24. Third-party links
External links are governed by their respective operators' content and privacy practices. Review those policies before providing information.
25. Policy updates
Tarango may revise this policy as features, providers, security practices, or legal requirements change. Material revisions update the Last Updated date.
26. Contact
Privacy questions and deletion requests may be sent to tarango.software@gmail.com. Do not include passwords, OTPs, card details, payment PINs, or unnecessary sensitive data.